ArcaMax

Q: Ouch! On a recent flight from Copenhagen, Denmark, to Newark, New Jersey, on Scandinavian Airlines, I was in the aisle seat of an exit row. The passenger in the middle seat had a heavy bag with a water bottle in her lap, which a flight attendant stowed overhead before departure. Midway through the flight, another flight attendant opened the ...Read more

Q: My family of four flew from Toronto to Marrakech, Morocco, on tickets that were booked directly with Delta Air Lines. The first leg was on KLM, and the connection was on Transavia. When we landed in Amsterdam, Transavia couldn't find our reservation at first. After two hours of back and forth, a representative said that our tickets weren't ...Read more

Mansour Abado books a ticket for his father from Beirut to Austin, Texas, through Expedia. But there's a problem: The flight doesn't exist. Why can't he get a refund for the bogus ticket?

Q: I booked a flight for my father on Expedia, but when he went to the airport, there was no such flight. The reservation was from Beirut to Frankfurt, ...Read more